Introduction
Welcome to TLC Online (“we,” “our,” or “us”). Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the collection and use of information in accordance with this policy.
1 Information We Collect
1.1 Personal Information
We may collect the following personal information from you:
- Name
- Email address
- Phone number
- Postal address
- Payment information
- IP address
1.2 Non-Personal Information
We may collect non-personal information about your visit to our website, including:
- Browser type
- Operating system
- Pages viewed
- Time and date of visit
- Referring website
2 How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To process transactions
- To send you updates, marketing communications, and promotional offers
- To respond to your inquiries and provide customer support
- To improve our website and services
- To comply with legal obligations
3 Disclosure of Your Information
We may share your information in the following circumstances:
- With third-party service providers who assist us in operating our website and providing our services
- With legal authorities if required by law or in response to a legal request
- In connection with a merger, acquisition, or sale of all or a portion of our assets
4 Security of Your Information
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the absolute security of your information.
5 Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information for marketing purposes.
- Restriction: You can request that we restrict the processing of your personal information.
To exercise any of these rights, please contact us at webteam@tlc-online.co.uk
6 Cookies
Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can manage your cookie preferences through your browser settings.
7 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
8 Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.
9 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch with us at:
webteam@tlc-online.co.uk or fill out or Contact Us form.
TLC Online
35 Tristan Close,
Calshot,
Southampton,
Hampshire
SO45 1BN
Main phoneline: 023 8024 3044
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.
Updated on: 12-04-2025
